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Dominican Republic > Hotels > Paradisus Punta Cana > Guest Reviews
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Paradisus Punta Cana - Guest Reviews
"Best resort ever!"
We have stayed at 4 and 5 star all-inclusive resorts in the Caribbean and Mexico including Iberostar and Allegro resorts in Mexico, the Holiday Inn in Aruba and Allegro in Turks & Caicos. We have travelled every year for the past 15 years to a Southern destination, and Paradisus in Punta Cana is the first resort we loved so much we are going for the third time this year! The grounds of the resort are gorgeous and well maintained. Very lush with rivers and small ponds throughout.
The rooms are large (even the basic Junior Suite is a good size room) and beautifully decorated. The food selection is great. A large number of a la carte restaurants so we didn't have buffet once for dinner! The Mexican, French and Italian (great pizzas) restaurants were very good. The drinks are great, premium liquor is included! We are beach people (though the pool is fantastic and very large), and this beach cannot be beaten! Large and clean with plenty of chaises. The water is wonderful for swimming. Overall, it is the best resort we have visited and look forward to another wonderful vacation!
"Keep your expectations low"
We were the guests of the resort from 8/13/04 to 8/19/04. My wife and I take a vacation at a different location every year, mostly in 4-5 star resorts. I can tell you one thing for sure from my experience that Paradisus Punta Cana is not a 5 star resort.
I am dissapointed with the Sol Melia Group which is proud of its many resorts allover the world for not maintaining English speaking personnel and better food service. Although we had fun trying to communicate in Spanish using the fun dictionary given at the check in, when there is an emergency it was hard to communicate with the staff.
Food is plenty and exotic. However, I was suprised to see that they kept the food in room temperature where it should be stored in refrigerated areas. Since food stays out for several hours, it is not hard to believe that it will go bad in the heat of the day, well, nights are are not any different ..hot and humid. My wife got sick and ate only bread and drank bottled water for three days. By the way, sickness from the food or dissappointment is the common subject among all visitors that we met at the airport, excursions or shuttles from all of the other resorts in Punta Cana area.
One personal item, the resorts' only pizza place, Dolce Vita, which we hoped would serve safe food was horrible. This is a request directly for the resort management, somebody please show the chef how to make pizza. A margarita pizza with thin crust should not be drowning in cheese. I give them the benefit of the doubt ordering the same pizza twice, and dissappointed twice.
On the other hand, resort is very pretty with its open setting from the lobby to its restaurants with well manicured landscaping. The Beach is spectacular. We really enjoyed the nightly shows and the dancers who are very friendly and fun people.
Overall, If you speak Spanish, have a strong stomach and handle the heat and humid, go to Paradisus, Punta Cana. Keep your expectations low then you might enjoy your vacation.